Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Hotel and Hospitality English : A1-A2, Multiple-component retail product, loose Book

Hotel and Hospitality English : A1-A2 Multiple-component retail product, loose

Part of the Collins English for Work series

Multiple-component retail product, loose

Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants.

Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The online audio provides valuable listening practice to accompany each unit.

Information

Save 12%

£14.99

£13.05

 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information

Also in the Collins English for Work series