The Springboard : How Storytelling Ignites Action in Knowledge-era Organizations, Paperback

The Springboard : How Storytelling Ignites Action in Knowledge-era Organizations Paperback

3.5 out of 5 (2 ratings)


The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge management.

The book explains how organizations can use certain types of stories ("springboard" stories) to communicate new or envisioned strategies, structures, identities, goals, and values to employees, partners and even customers.

Readers will learn techniques by which they can help their organizations become more unified, responsive, and intelligent.

Storytelling is a management technique championed by gurus including Peter Senge, Tom Peters and Larry Prusak.

Now Stephen Denning, an innovator in the new discipline of organizational storytelling, teaches how to use stories to address challenges fundamental to success in today's information economy.


  • Format: Paperback
  • Pages: 246 pages, black & white illustrations
  • Publisher: Taylor & Francis Ltd
  • Publication Date:
  • Category: Business strategy
  • ISBN: 9780750673556



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Showing 1 - 2 of 2 reviews.

Review by

Great illustration of the power of small, tight stories to catalyze organizational change.

Review by

Death to PowerPoint! Program Director from the World Bank learns that giving people lots of information and showing them lots of charts communicates very little (if communcation effectiveness is measured by effected change). Whereas a 29-word story provides the pivot point that begins a cultural change across a very conservative organization. A little laboured, and sometimes over-written, the book itself is a useful story for Change and Knowledge Managers everywhere - if only to give credibility to right-brained, creative management.