Don't Make Me Think : A Common Sense Approach to Web Usability, Paperback

Don't Make Me Think : A Common Sense Approach to Web Usability Paperback

4 out of 5 (2 ratings)


Since Don't Make Me Think was first published in 2000, hundreds of thousands of Web designers and developers have relied on usability guru Steve Krug's guide to help them understand the principles of intuitive navigation and information design.

Witty, commonsensical, and eminently practical, it's one of the best-loved and most recommended books on the subject. Now Steve returns with fresh perspective to reexamine the principles that made Don't Make Me Think a classic-with updated examples and a new chapter on mobile usability. And it's still short, profusely illustrated...and best of all-fun to read. If you've read it before, you'll rediscover what made Don't Make Me Think so essential to Web designers and developers around the world.

If you've never read it, you'll see why so many people have said it should be required reading for anyone working on Web sites. "After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book." -Jeffrey Zeldman, author of Designing with Web Standards


  • Format: Paperback
  • Pages: 216 pages, colour illustrations
  • Publisher: Pearson Education (US)
  • Publication Date:
  • Category: Web graphics & design
  • ISBN: 9780321965516



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Review by

This is a very impressive work - one gets the feeling that years of hands on practice have gone into the creation and refinement of material contained here. It is very snappy and generally makes for light reading, but the author manages to pack in a high volume of ideas and best practices related to online usability. The author's passion for the subject shines through, making it easier for the reader to absorb the content.The book contains plenty of practical tips and considerations in topics such as navigation, headings and forms and has a big section on performing usability testing.I would recommend this book to web developers (definitely those leaning towards front-end work) and designers of all levels.The only issue I have with the book is that the edition that I have (the "revisited" one from 2014) could address more mobile specific topics (essentially there is only one chapter out of 13 dealing directly with mobile web usability). Although pretty much all ideas from "classical" web usability can be extrapolated to the mobile domain, the author could have tackled it more explicitly by adding more mobile-specific references along the way.

Review by

A nice overview of basic usability principles for building user interfaces. The call for do-it-yourself user testing is extremely important, though ignored or unknown to many companies. The sense of humor is great and the advice is fairly actionable and easy to follow. <br/><br/>The only downside (and hence a 4 star rating) is that the book could use more real world examples. Seeing many more screenshots of websites that do something well, side by side with those that do it poorly--or better yet, examples of incrementally improving a single design based on user testing--would make the lessons much more sticky. <br/><br/><br/>Fun quotes from the book:<br/><br/>It's not rocket surgery. <br/><br/>The actual Average User is kept in a hermetically sealed vault at the International Bureau of Standards in Geneva.<br/><br/>What they actually do most of the time (if we’re lucky) is glance at each new page, scan some of the text, and click on the first link that catches their interest or vaguely resembles the thing they’re looking for. There are almost always large parts of the page that they don’t even look at. We’re thinking “great literature” (or at least “product brochure”), while the user’s reality is much closer to “billboard going by at 60 miles an hour.”<br/><br/>FACT OF LIFE #1: We don’t read pages. We scan them.<br/><br/>If your audience is going to act like you’re designing billboards, then design great billboards.<br/><br/>It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice. —KRUG’S SECOND LAW OF USABILITY<br/><br/>The main thing you need to know about instructions is that no one is going to read them. <br/><br/>I think every Web development team should spend one morning a month doing usability testing. In a morning, you can test three users, then debrief over lunch. That’s it. When you leave the debriefing, the team will have decided what you’re going to fix before the next round of testing, and you’ll be done with testing for the month.<br/><br/>Experts are rarely insulted by something that is clear enough for beginners. <br/><br/>People are just as likely to be using their mobile devices while sitting on the couch at home, and they want (and expect) to be able to do everything. Or at least, everybody wants to do some things, and if you add them all up it amounts to everything.

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