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A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction, Hardback Book

A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction Hardback

Hardback

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Description

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

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£175.00

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