Managing Challenging Clients : Building Effective Relationships with Difficult Customers Hardback
by A. Oade
Hardback
Description
Do you need to deliver an effective service to challenging and unreasonable internal or external clients?
Do you worry that you'll lose business or take a reputational hit if you don't do so well enough?
This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
Information
-
Item not Available
- Format:Hardback
- Pages:192 pages, XXII, 192 p.
- Publisher:Palgrave Macmillan
- Publication Date:31/10/2011
- Category:
- ISBN:9780230238428
Other Formats
- PDF from £38.24
Information
-
Item not Available
- Format:Hardback
- Pages:192 pages, XXII, 192 p.
- Publisher:Palgrave Macmillan
- Publication Date:31/10/2011
- Category:
- ISBN:9780230238428