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Applied Conversation Analysis : Intervention and Change in Institutional Talk, PDF eBook

Applied Conversation Analysis : Intervention and Change in Institutional Talk PDF

Edited by C. Antaki

Part of the Palgrave Advances in Language and Linguistics series

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Description

Much of everyday work is done through talk between practitioner and client.

Conversation Analysis is the close inspection of people's use of language in interaction.

The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.

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