Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Irreplaceable Service Manager : 90 Day Road Map to Your Best Fixed-Op's Month Ever, Hardback Book

Irreplaceable Service Manager : 90 Day Road Map to Your Best Fixed-Op's Month Ever Hardback



When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help?

In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris’s methods have proven to assist service managers determined to boost their service department results.  

A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by:

  • Recruiting a team of bulldogs who can make customers happy and ROI numbers soar
  • Utilizing his secrets to increase and maintain a high CSI level
  • Holding people responsible for their jobs to effectively impact time management

This bookincludes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine –  while at the same time making you an Irreplaceable Service Manager.




Free Home Delivery

on all orders

Pick up orders

from local bookshops