Creating and Delivering Your Value Proposition : Managing Customer Experience for Profit Hardback
by Cindy Barnes, Helen Blake, David Pinder
Hardback
Description
In recent years, developing a value proposition has become a prime consideration for businesses.
A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments.
Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company.
This practical first edition shows readers how to build, deliver and harness value propositions to create profitable growth for any business, by utilizing the experience of clients and customers.
Featuring global case studies and examples, Creating and Delivering your Value Proposition is an essential guide for all senior practitioners to understand and develop a value-focused strategy.
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:232 pages
- Publisher:Kogan Page Ltd
- Publication Date:03/01/2015
- Category:
- ISBN:9780749476519
Other Formats
- Paperback / softback from £34.99
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:232 pages
- Publisher:Kogan Page Ltd
- Publication Date:03/01/2015
- Category:
- ISBN:9780749476519