Tough Telephoning : How To Telecommunicate To Win, Paperback / softback Book

Tough Telephoning : How To Telecommunicate To Win Paperback / softback

Part of the Institute of Management series


More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls.

This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows.


  • Format: Paperback / softback
  • Pages: 240 pages
  • Publisher: Pearson Education Limited
  • Publication Date:
  • Category: Public speaking guides
  • ISBN: 9780273623120


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