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The Compliance Business and Its Customers : Gaining Competitive Advantage by Controlling Your Customers, Hardback Book

The Compliance Business and Its Customers : Gaining Competitive Advantage by Controlling Your Customers Hardback

Description

The internet has changed the way consumers interact with companies.

Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice.

This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

Information

  • Format: Hardback
  • Pages: 154 pages, XI, 154 p.
  • Publisher: Palgrave Macmillan
  • Publication Date:
  • Category: E-commerce: business aspects
  • ISBN: 9780230284197

£44.99

£36.55

 
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