SERVICE AUTOMATION FOUNDATION COURSEWARE Paperback
The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend.
We are the self-service generation, who are able to make our own decisions.
The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service
- Format: Paperback
- Pages: 147 pages, NO
- Publisher: VAN HAREN PUBLISHING
- Publication Date: 08/02/2018
- ISBN: 9789401802062