SERVICE AUTOMATION FOUNDATION COURSEWARE, Paperback Book

SERVICE AUTOMATION FOUNDATION COURSEWARE Paperback

Description

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend.

We are the self-service generation, who are able to make our own decisions.

The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service

Information

  • Format: Paperback
  • Pages: 147 pages, NO
  • Publisher: VAN HAREN PUBLISHING
  • Publication Date:
  • ISBN: 9789401802062

£59.68

£49.55

 
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