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Managing Sticky Situations at Work : Communication Secrets for Success in the Workplace, Hardback Book

Managing Sticky Situations at Work : Communication Secrets for Success in the Workplace Hardback

Description

This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. * 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each* Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations* Reference materials on conflict management

Information

  • Format: Hardback
  • Pages: 213 pages, 6 Illustrations, unspecified
  • Publisher: ABC-CLIO
  • Publication Date:
  • Category: Management & management techniques
  • ISBN: 9780313362781

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