Managing Service Companies, Paperback Book

Managing Service Companies Paperback


Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them successfully, for profit, has become an enormous challenge.

This book illustrates how a number of international companies have achieved service success.

It incudes a survey of 30 companies and shows the relationship of their culture to their success, together with 19 detailed case studies with in-depth insight from international organisations.




Free Home Delivery

on all orders

Pick up orders

from local bookshops