The One Minute Apology, Paperback / softback Book

The One Minute Apology Paperback / softback

Part of the The One Minute Manager series

Description

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands.

Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale.

Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

Information

  • Format: Paperback / softback
  • Pages: 128 pages
  • Publisher: HarperCollins Publishers
  • Publication Date:
  • Category: Management & management techniques
  • ISBN: 9780007160068

£9.99

£7.75

 
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