The One Minute Apology Paperback / softback
Part of the The One Minute Manager series
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands.
Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale.
Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
- Format: Paperback / softback
- Pages: 128 pages
- Publisher: HarperCollins Publishers
- Publication Date: 02/02/2004
- Category: Management & management techniques
- ISBN: 9780007160068