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Business Process Modeling, Simulation and Design, Hardback Book


Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes.

The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics.

While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both.

It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes.

The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.


  • Format: Hardback
  • Pages: 526 pages, PMS Process Blue 93C 38M 2Y 0K; 145 Tables, black and white; 120 Illustrations, color; 11
  • Publisher: Taylor & Francis Ltd
  • Publication Date:
  • Category: Product design
  • ISBN: 9781138061736



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