This book takes a look at management, which affects us all as employees, customers and members of the public.
Every organisation has to be run: In other words, managed.
There are many ways of doing this. We consider theories of management, alternative styles and techniques, different management structures and learn about some successful managers. "Culture" is important, but what does this mean inside a business?
Above all management- and this book, is about people and how they deal with each other.