The focus of this volume is on the role of emotions in organizational governance, which involves the complete gamut of organizational processes and procedures, including the means whereby organizations are controlled and directed.
Traditionally organizational governance has been viewed as a largely procedural phenomenon, and therefore immune from the vagaries of human emotion.
Nothing could be further from the truth. Organizations are structures built on human capital.
As such, their governance is subject to all the vicissitudes and frailties that humans are capable of, including employee mistreatment and harm.