People Skills, Paperback / softback Book

Description

Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people.

Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention.

Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

Information

  • Format: Paperback / softback
  • Pages: 328 pages, 328 p.
  • Publisher: Macmillan Education UK
  • Publication Date:
  • Category: Social interaction
  • ISBN: 9781137467553

Other Formats

£27.99

£26.29

 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops