The McGraw-Hill 36-Hour Course: Lean Six Sigma Paperback / softback
Part of the McGraw-Hill 36-Hour Courses series
Use your next three-day weekend to develop valuable Lean Six Sigma skillsWith the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products.
But you don't need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma. Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise.
Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to:Deliver consistent customer serviceReduce operational cost and riskBuild and sustain a culture of continuous improvementComplete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of today's biggest breakthrough in business process improvement.
- Format: Paperback / softback
- Pages: 240 pages, 25 Illustrations, unspecified
- Publisher: McGraw-Hill Education - Europe
- Publication Date: 01/02/2011
- Category: Quality Assurance (QA) & Total Quality Management (TQM)
- ISBN: 9780071743853