Total Quality Management (TQM) : Principles, Methods, and Applications Hardback
by Sunil (State Institute of Engineering and Technology, Nilokheri) Luthra, Dixit (National Institute of Technology, Kurukshetra, India) Garg, Ashish (SOET) Agarwal, Sachin K. (Plymouth University, Plymouth) Mangla
Part of the Mathematical Engineering, Manufacturing, and Management Sciences series
Hardback
Description
Organisations are now focused on total customer satisfaction.
However there is a lack of understanding the requirements and the customer needs.
Total Quality Management (TQM) integrates all phases and ensures a defect free quality product.
This textbook provides the understanding of all aspects of TQM and the implementation.
This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM).
Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process.
A solutions manual and power point presentations slides are available for qualified adoptions.
Information
-
Out of stock
- Format:Hardback
- Pages:198 pages, 23 Tables, black and white; 47 Line drawings, black and white; 4 Halftones, black and whi
- Publisher:Taylor & Francis Ltd
- Publication Date:05/10/2020
- Category:
- ISBN:9780367512835
Information
-
Out of stock
- Format:Hardback
- Pages:198 pages, 23 Tables, black and white; 47 Line drawings, black and white; 4 Halftones, black and whi
- Publisher:Taylor & Francis Ltd
- Publication Date:05/10/2020
- Category:
- ISBN:9780367512835
