Public Administration Reformation : Market Demand from Public Organizations, Hardback Book

Public Administration Reformation : Market Demand from Public Organizations Hardback

Edited by Yogesh K. Dwivedi, Mahmud Akhter Shareef, Sanjay K. Pandey, Vinod Kumar

Part of the Routledge Critical Studies in Public Management series

Description

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers.

Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects.

This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe.

In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.

Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

Information

  • Format: Hardback
  • Pages: 312 pages, 17 Halftones, black and white; 17 Tables, black and white
  • Publisher: Taylor & Francis Ltd
  • Publication Date:
  • Category: Public administration
  • ISBN: 9780415836678

£115.00

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