ITIL : A Pocket Guide
Jan Van Bon
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COBIT 5 : A Management Guide
Pierre Bernard
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BiSL
Remko van der Pols en Yvette Backer
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Foundations of Information Security : Based on ISO27001 and ISO27002
Hans Baars
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Metrics for Service Management: : Designing for Itil
Peter Brooks
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Projectmanagement Op Basis Van Ncb Versie 3 - IPMA-C En IPMA-D - 2de Geheel Herziene Druk
Roel Riepma
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Commonwealth Guidelines for the Treatment of Victims of Crime
Commonwealth Secretariat
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BISL : A Management Guide
Yvette Backer
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ISO/IEC 20000 an Introduction
Jan Van Bon
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Process Management Based on SQEMA
Jos. N. A. Van Oosten
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SQEMA Process Management - A Pocket Guide
SQEMA Foundation
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ASL 2 - Een Framework Voor Applicatiemanagement
Remko van der Pols
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Automatisering Van Productieprocessen Op Basis Van ISA-95
Anne Rissewijck
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Projectmanagement voor Het Hbo Op Basis van IPMA-D - Werkboek
Teun van Aken
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ITSM Process Assessment Supporting ITIL
Barafort Beatrix
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