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Managing and Motivating Contact Center Employees, PDF eBook

Managing and Motivating Contact Center Employees PDF

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Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

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Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff.

This creative and practical book gives instant help to anyone who knows the difficulties of managing in the diverse and dynamic contact center environment.

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