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Kenneth Blanchard
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How To Become A Rainmaker
Jeffrey J Fox
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Unreasonable Hospitality : The Remarkable Power of Giving People More Than They Expect
Will Guidara
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Charis Mather
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Coffee's for Closers : The Best Real Life Sales Book You'll Ever Read
Tony Morris
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Supercharging the Customer Experience : How organizational alignment drives performance
Alan Williams
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A diamond in the rough : Over a 100 specific tips to build a strong customer culture
Steven Van Belleghem
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B2B Customer Experience : A Practical Guide to Delivering Exceptional CX
Paul Hague
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100 Proven Ways to Acquire and Keep Clients for Life
C. Richard Weylman
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Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries
Robert Ebo Hinson
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Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries
Robert Ebo Hinson
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Managing Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Customer Relationship Management : A Global Perspective
Gerhard Raab
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The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
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Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Cait Lamberton
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Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Cait Lamberton
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42 Rules for Planning AI in Your Contact Center : An overview of how to plan for artificial intelligence and prepare your data in your contact center
Geoffrey A Best
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The Future of Service is 5D : Why Humans Serve Best in the Digital Era
Jaquie Scammell
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Customer Centricity : Innovative Unternehmenspraxis: Insights, Strategien und Impulse
Susanne O'Gorman
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Kundendialog-Management : Wertstiftende Kundendialoge in Zeiten der digitalen Automation
Nils Hafner
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Emotional Power im Service : Kunden begeistern, Beziehungen starken, Umsatze steigern
Susanne Beckmann
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Customer Insights : Kundenbedurfnisse und Konsumentenverhalten verstehen
Jonas Rashedi
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