Operations and management principles for contact centres
Esther Hoffmann
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User Integration in Sustainable Product Development : Organisational Learning through Boundary-Spanning Processes
Esther Hoffmann
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User Integration in Sustainable Product Development : Organisational Learning through Boundary-Spanning Processes
Esther Hoffmann
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Innovationen Durch Umweltmanagement : Empirische Ergebnisse Zum Eg-Oko-Audit
Klaus Rennings
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User Integration in Sustainable Product Development : Organisational Learning through Boundary-Spanning Processes
Esther Hoffmann
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