Making Rain : The Secrets of Building Lifelong Client Loyalty PDF
by Andrew Sobel
Description
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets.
Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships.
Exploding the popular myth of the "Rainmaker," a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to "make rain" on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies.
These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.
Information
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Download - Immediately Available
- Format:PDF
- Publisher:Wiley
- Publication Date:08/08/2003
- Category:
- ISBN:9780471406167
Other Formats
- Hardback from £24.59
Information
-
Download - Immediately Available
- Format:PDF
- Publisher:Wiley
- Publication Date:08/08/2003
- Category:
- ISBN:9780471406167