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Employee Management and Customer Service in the Retail Industry, Paperback / softback Book

Employee Management and Customer Service in the Retail Industry Paperback / softback

Paperback / softback

Available to Order - This title is available to order, with delivery expected within 2 weeks

Description

Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager’s natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.

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£149.95

Available to Order - This title is available to order, with delivery expected within 2 weeks
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