The Intuitive Customer : 7 Imperatives For Moving Your Customer Experience to the Next Level Hardback
by Colin Shaw, Ryan Hamilton, Ryan Hamilton
Hardback
Description
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
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Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Hardback
- Pages:216 pages, 23 Illustrations, black and white; XIX, 216 p. 23 illus.
- Publisher:Palgrave Macmillan
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534286
Other Formats
- PDF from £42.49
Information
-
Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Hardback
- Pages:216 pages, 23 Illustrations, black and white; XIX, 216 p. 23 illus.
- Publisher:Palgrave Macmillan
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534286