IT Service Management Based on ITIL : A Pocket Guide Volume 3 Paperback
by Jan Van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen
Edited by Van Haren Publishing
Part of the Best Practice Library series
Paperback
Description
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
Information
-
Item not Available
- Format:Paperback
- Pages:1 pages
- Publisher:van Haren Publishing
- Publication Date:30/11/2007
- Category:
- ISBN:9789087531027
Information
-
Item not Available
- Format:Paperback
- Pages:1 pages
- Publisher:van Haren Publishing
- Publication Date:30/11/2007
- Category:
- ISBN:9789087531027