ITIL Foundation All-in-One Exam Guide Paperback / softback
by Jim Davies
Part of the All-in-One series
Paperback / softback
Description
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. ITIL® Foundation All-in-One Exam GuideThis comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam.
Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions.
Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam.
In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam. Covers all exam topics, including: • ITIL fundamentals• The service lifecycle• Service strategy• Service design• Service transition• Service operation• Continual service improvement• ITSM in the real world CD ICONElectronic content includes:• Complete practice exams• Videos from the author• PDF copy of the book
Information
-
Item not Available
- Format:Paperback / softback
- Pages:450 pages
- Publisher:McGraw-Hill Education - Europe
- Publication Date:16/08/2016
- Category:
- ISBN:9780071841603
Information
-
Item not Available
- Format:Paperback / softback
- Pages:450 pages
- Publisher:McGraw-Hill Education - Europe
- Publication Date:16/08/2016
- Category:
- ISBN:9780071841603
