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TQM in Action : A practical approach to continuous performance improvement, Paperback / softback Book

TQM in Action : A practical approach to continuous performance improvement Paperback / softback

Paperback / softback

Description

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations.

TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation.

This book provides a template for implementation which will help managers to get started and keep the process going.

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£119.99

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