The Call Center Handbook : The Complete Guide to Starting, Running, and Improving Your Call Center Paperback / softback
by Keith Dawson
Paperback / softback
Description
Need to know how to buy a phone switch for your call center?
How to measure the productivity of agents? How to choose from two cities that both want your center?
No problem. The Call Center Handbook is a complete guide to starting, running, and im
Information
-
Out of stock
- Format:Paperback / softback
- Pages:283 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:20/11/2003
- Category:
- ISBN:9781578203055
Other Formats
- PDF from £38.06
Information
-
Out of stock
- Format:Paperback / softback
- Pages:283 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:20/11/2003
- Category:
- ISBN:9781578203055