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IT Service Management from Hell, PDF eBook

IT Service Management from Hell PDF

PDF

Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

Description

This piece of work claims to be politically incorrect, sexist and IT-centric. And it achieves all three. We recommend this book to you unreservedly if you wish to provide the worst possible practices to your customers.

Be aware that most of the items raised as comic issues make uncomfortable reading, because we can all identify someone who really believes in them.

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