Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Exactly What to Say : The Magic Words for Influence and Impact, Paperback / softback Book

Exactly What to Say : The Magic Words for Influence and Impact Paperback / softback

Paperback / softback

In Stock - usually despatched within 24 hours

Description

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count.

Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication.

In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Information

Save 17%

£11.99

£9.95

In Stock - usually despatched within 24 hours
Add to Basket
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information