Understanding Customer Service : A must read for everyone in Service Industry!
Alka Maheshwari
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Presentation Skills for Quivering Wrecks
Bob Etherington
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The Storytelling Book : Finding the Golden Thread in Your Communications
Anthony Tasgal
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Tackling Difficult Conversations Pocketbook : Tackling Difficult Conversations Pocketbook
Peter English
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Networking Book : 50 Ways to Develop Strategic Relationships
Simone Andersen
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The Visual Communications Book : Using Words, Drawings and Whiteboards to Sell Big Ideas
Mark Edwards
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Rock Your Presentation : A New Guide to Speaking and Pitching with Passion
Nigel Barlow
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Do You Talk Funny? : 7 Comedy Habits to Become a Better (and Funnier) Public Speaker
David Nihill
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Iran - Culture Smart! : The Essential Guide to Customs & Culture
Stuart Williams
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Influence : How to Raise Your Profile, Manage Your Reputation and Get Noticed
Warren Cass
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Workstorming : Why Conversations at Work Go Wrong, and How to Fix Them
Rob Kendall
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Appreciative Team Building : Positive Questions to Bring Out the Best of Your Team
Jay Cherney
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Connection Book: 50 Ways To Communicate More Effectively
Emma Serlin
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Successful Meetings in a Week: Teach Yourself
David Cotton
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Write to Sell : The Ultimate Guide to Copywriting
Andy Maslen
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The Authority Guide to Creating Brand Stories that Sell : Smart and simple strategies to make your business irresistible
Jim O'Connor
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Business Communication In A Week : Communicate Better In Seven Simple Steps
Martin Manser
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The Authority Guide to Networking for Business Growth : How to master confident, effective networking and win more business
Rob Brown
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Management 101 : From Hiring and Firing to Imparting New Skills, an Essential Guide to Management Strategies
Stephen Soundering
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Master Communicator`s Handbook, The
Teresa Erickson
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