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The Pocket Guide to the Baldrige Award Criteria - 12th Edition, Paperback Book

The Pocket Guide to the Baldrige Award Criteria - 12th Edition Paperback

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This booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

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£3.99

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