Managing with Total Quality Management : Theory and Practice Hardback
by Adrian Wilkinson, Tom Redman, Ed Snape, Mick Marchington
Part of the Management, Work and Organisations series
Hardback
Description
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
Information
-
Out of stock
- Format:Hardback
- Pages:216 pages, VIII, 216 p.
- Publisher:Bloomsbury Publishing PLC
- Publication Date:01/01/1998
- Category:
- ISBN:9780333620069
Other Formats
- Paperback / softback from £23.99
Information
-
Out of stock
- Format:Hardback
- Pages:216 pages, VIII, 216 p.
- Publisher:Bloomsbury Publishing PLC
- Publication Date:01/01/1998
- Category:
- ISBN:9780333620069