The Library Friends, Foundations, and Trusts Handbook
Diane P. Tuccillo
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The Library Friends, Foundations, and Trusts Handbook
Diane P. Tuccillo
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Add to BasketAssessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Add to BasketTotally Tweens and Teens : Youth-Created and Youth-Led Library Programs
Diane P. Tuccillo
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Diane P. Tuccillo
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Add to BasketThe Teen Library Internship Handbook
Diane P. Tuccillo
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Diane P. Tuccillo
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Add to BasketImproving the Quality of Library Services for Students with Disabilities
Peter Hernon
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Academic Librarians as Emotionally Intelligent Leaders
Peter Hernon
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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