Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Add to BasketUnited States Government Information : Policies and Sources
Peter Hernon
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The Next Library Leadership : Attributes of Academic and Public Library Directors
Peter Hernon
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Statistics : A Component of the Research Process, 2nd Edition
Peter Hernon
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Statistics : A Component of the Research Process
Peter Hernon
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U.S. Government on the Web : Getting the Information You Need, 3rd Edition
Peter Hernon
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Making a Difference : Leadership and Academic Libraries
Peter Hernon
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Improving the Quality of Library Services for Students with Disabilities
Peter Hernon
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Academic Librarians as Emotionally Intelligent Leaders
Peter Hernon
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Convergence and Collaboration of Campus Information Services
Ronald R. Powell
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Viewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes
Robert E. Dugan
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Engaging in Evaluation and Assessment Research
Peter Hernon
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Add to Basketgolf Club Enthusiasts Journal Lego style sir Michael Huhn designer edition
Michael Huhn
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Golf Club creative Journal Sir Michael Huhn deogner edition : Golf club Journal Sir Michael Huhn deogner edition
Sir Michael Huhn
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lego style medical themed blank page notebook
Michael Huhn
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lego style medical themed blank page notebook
Michael Huhn
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Michael Huhn
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The dictator Creative journal blank notebook : The dictator Creative journal blank notebook
Sir Michael Huhn
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Madonna Iconic Portrait coloring book Sir Michael Huhn : Madonna Portrait coloring book
Sir Michael Huhn
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Sir Michael Huhn
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secret passcodes blank notebook : secret passcodes blank notebook
Sir Michael Huhn
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