Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Add to BasketAssessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Add to BasketThe Facet Library Management Collection
Wyoma VanDuinkerken
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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Research Misconduct : Issues, Implications, and Stratagies
Ellen Altman
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Research Misconduct : Issues, Implications, and Strategies
Ellen Altman
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