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Delivering Quality Service - eBook

Delivering Quality Service

Valarie A. Zeithaml

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£8.49

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Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy - eBook

Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy

Valarie A. Zeithaml

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£9.99

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Services Marketing : Integrating Customer Focus Across the Firm - Book

Services Marketing : Integrating Customer Focus Across the Firm

Valarie A. Zeithaml

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£217.99

£199.15

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