Effective Processes for Quality Assurance
Boyd L. Summers
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Office Lean : Understanding and Implementing Flow in a Professional and Administrative Environment
Ken Eakin
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Lean Construction : Core Concepts and New Frontiers
Patricia Tzortzopoulos
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Office Lean : Understanding and Implementing Flow in a Professional and Administrative Environment
Ken Eakin
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Advanced Product Quality Planning : The Road to Success
D. H. Stamatis
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Project Risk and Opportunity Management : The Owner's Perspective
Agnar Johansen
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Systems Thinking for a Turbulent World : A Search for New Perspectives
Anthony Hodgson
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Balanced Scorecard Step-by-Step : Maximizing Performance and Maintaining Results
Paul R. Niven
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Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
Paul R. Niven
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Total Quality Management (TQM) : A Model for the Sustainability of Projects and Programs in Africa
John N. Morfaw
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Taguchi on Robust Technology Development: Bringing Quality Engineering Upstream
Genichi Taguchi
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Redefining Operational Excellence : New Strategies for Maximixing Perforamnce and Profits Across the Organization
Andrew Miller
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Acceptance Sampling in Quality Control
Edward G. Schilling
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Lean Hospitals : Improving Quality, Patient Safety, and Employee Engagement, Third Edition
Mark Graban
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Warranty Claims Reduction : A Modern Approach with Continuous Improvement Techniques
Ronald Blank
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The Pocket Guide to the Baldrige Award Criteria (5-Pack)
Mark Graham Brown
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Quality Management for Organizations Using Lean Six Sigma Techniques
Erick (University of Texas, Arlington, USA) Jones
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Computer Aided Process Planning (CAPP) : 2nd Edition
Architecture Technology Architecture Technology Corpor
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Out of the Present Crisis : Rediscovering Improvement in the New Economy
Terence T. Burton
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The 7 Kata : Toyota Kata, TWI, and Lean Training
Conrad Soltero
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The Executive Guide to Healthcare Kaizen : Leadership for a Continuously Learning and Improving Organization
Mark Graban
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Change Management : New Words for Old Ideas
Garth Holloway
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An Introduction to Quality Assurance in Health Care
Avedis Donabedian
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