Managing Quality : An Essential Guide and Resource Gateway
Barrie G. Dale
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Statistical and Managerial Techniques for Six Sigma Methodology : Theory and Application
Stefano Barone
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Service Quality Management in Hospitality, Tourism, and Leisure
Connie Mok
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Measuring Your Company's Environmental Impact : Templates and Tools for a Complete ISO 14001 Initial Review
Mats Zackrisson
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Lean Hospitals : Improving Quality, Patient Safety, and Employee Engagement, Third Edition
Mark (Chief Improvement Officer, KaiNexus, San Antonio, Texas, Graban
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Total Construction Management : Lean Quality in Construction Project Delivery
John S. Oakland
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Best Practice in Inventory Management
Tony Wild
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Gender, Design and Marketing : How Gender Drives our Perception of Design and Marketing
Gloria Moss
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Out of the Present Crisis : Rediscovering Improvement in the New Economy
Terence T. Burton
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Acceptance Sampling in Quality Control
Edward G. Schilling
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Lean Hospitals : Improving Quality, Patient Safety, and Employee Engagement, Third Edition
Mark (Chief Improvement Officer, KaiNexus, San Antonio, Texas, Graban
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On Time, In Full : Achieving Perfect Delivery with Lean Thinking in Purchasing, Supply Chain, and Production Planning
Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean
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Creating a Lean Culture : Tools to Sustain Lean Conversions, Third Edition
David (Principal, David Mann Lean Consulting, Michigan, USA) Mann
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Quality Management for Organizations Using Lean Six Sigma Techniques
Erick (University of Texas, Arlington, USA) Jones
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Creating Your Lean Future State : How to Move from Seeing to Doing
Tom Luyster
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Applied Benchmarking for Competitiveness: A Guide for SME Owner/Managers
Richard Keegan
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Exploding the Myths Surrounding ISO9000 : A practical implementation guide
Andy Nichols
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Lean QuickStart Guide : The Simplified Beginner's Guide to Lean
Benjamin Sweeney
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