The 10-Second Customer Journey : The CXO's playbook for growing and retaining customers in a digital world
Unger Todd Unger
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The 10-Second Customer Journey : The CXO's playbook for growing and retaining customers in a digital world
Todd Unger
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The Business Model Canvas : Let your business thrive with this simple model
50minutes
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Summary of The Innovator's Dilemma : by Clayton M. Christensen | Includes Analysis
. IRB Media
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Summary: Building Strong Brands
BusinessNews Publishing
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Summary: The Discipline of Market Leaders
BusinessNews Publishing
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Waiting for Your Cat to Bark? : Persuading Customers When They Ignore Marketing
Bryan Eisenberg
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Summary: Moments of Truth
BusinessNews Publishing
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Summary: Epic Content Marketing
BusinessNews Publishing
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Maslow's Hierarchy of Needs : Gain vital insights into how to motivate people
50minutes
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Successful Key Account Management in a Week : Be a Brilliant Key Account Manager in Seven Simple Steps
Grant Stewart
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Summary: You Can't Lead with Your Feet on the Desk
BusinessNews Publishing
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Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy
Valarie A. Zeithaml
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Successful Customer Service : Get Brilliant Results Fast
Pauline Rowson
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Customer Service : New Rules for a Social-Enabled World
Peter Shankman
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Hug Your Customers : Love the Results
Jack Mitchell
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Dangerous Guide to Leading Innovation : How You Can Turn Your Team into an Innovation Force
Impact Innovation Impact Innovation
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Summary: What Clients Love
BusinessNews Publishing
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Summary: Shaping the Game
BusinessNews Publishing
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Summary: The Referral Engine
BusinessNews Publishing
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Summary: Experiential Marketing
BusinessNews Publishing
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