Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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Ten Principles Behind Great Customer Experiences, The
Matt Watkinson
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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Net Privacy: A Guide to Developing & Implementing an Ironclad ebusiness Privacy Plan
Michael Erbschloe
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Ten Principles Behind Great Customer Experiences, The
Matt Watkinson
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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Lean Customer Development : Building Products Your Customers Will Buy
Cindy Alvarez
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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Definitive Guide to Social CRM, The : Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits
Barton J. Goldenberg
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Lean Customer Development : Building Products Your Customers Will Buy
Cindy Alvarez
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SugarCRM For Dummies
Karen S. (Boca Raton, FL) Fredricks
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Loyalty Myths : Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
Timothy L. Keiningham
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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Digital Sales Transformation in a Customer First World
Donal Daly
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Unlocking the Customer Value Chain
Thales S. Teixeira
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