Architecting Itsm : A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure
Randy A Steinberg
Out of stock
Format: Book (Paperback / softback)
Organizing ITSM : Transitioning the It Organization from Silos to Services with Practical Organizational Change
Randy A Steinberg
Out of stock
Format: Book (Paperback / softback)
High Velocity Itsm : Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing
Randy A Steinberg
Out of stock
Format: Book (Paperback / softback)