Disinformation : The Nature of Facts and Lies in the Post-Truth Era
Donald A. Barclay
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Stories that Move Mountains : Storytelling and Visual Design for Persuasive Presentations
Martin Sykes
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Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
Randy A. Steinberg
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High Velocity Itsm : Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing
Randy A. Steinberg
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Servicing Itsm : A Handbook of Service Descriptions for It Service Managers and a Means for Building Them
Randy A. Steinberg
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Architecting Itsm : A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure
Randy A. Steinberg
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The Information Diet : A Case for Conscious Comsumption
Clay A. Johnson
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Organizing Itsm : Transitioning the It Organization from Silos to Services with Practical Organizational Change
Randy A. Steinberg
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The Information Diet : A Case for Conscious Comsumption
Clay A. Johnson
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Tech Writing Tips : A Practical Guide for Technical People
A M Einspruch
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Digital Media and Society : Transforming Economics, Politics and Social Practices
A. White
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Modelisation de Systeme D Information : La Methode Merise Visual Basic
Bennani-A
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Cyberbullying and the Wild, Wild Web : What You Need to Know
J.A. Hitchcock
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Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Randy A. Steinberg
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Enterprise Service Bus : Theory in Practice
David A Chappell
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Let Them Eat Data : How Computers Affect Education, Cultural Diversity, and the Prospects of Ecological Sustainability
C.A. Bowers
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IT Consulting Secrets : Proven Strategies They Don't Teach You For Growing and Maintaining a Successful IT Support Company
Carl a Katz
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The Economics of Attention : Style and Substance in the Age of Information
Richard A. Lanham
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Sharenthood : Why We Should Think before We Talk about Our Kids Online
Leah A. Plunkett
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