IT Service Management basato su ITIL® V3 PDF
by Jan Bon, Arjen Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies Veen, Tieneke Verheijen
Description
This Pocket Guide is a concise summary of ITIL® V 3.
A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.
Information
-
Download - Immediately Available
- Format:PDF
- Pages:186 pages
- Publisher:van Haren Publishing
- Publication Date:03/03/2008
- Category:
- ISBN:9789087532857
Information
-
Download - Immediately Available
- Format:PDF
- Pages:186 pages
- Publisher:van Haren Publishing
- Publication Date:03/03/2008
- Category:
- ISBN:9789087532857