Letting Go of the Words : Writing Web Content that Works
Janice (Ginny) Redish
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The Organization of Knowledge : Caught Between Global Structures and Local Meaning
Jack Andersen
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A-Z Common Reference Questions for Academic Librarians
Heather Dawson
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99 Jumpstarts to Research : Topic Guides for Finding Information on Current Issues
Whitley Peggy Whitley
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Successful Enquiry Answering Every Time : Thinking your way from problem to solution
Tim Buckley Owen
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Systematic Searching : Practical ideas for improving results
Paul Levay
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Open Access : What You Need to Know Now
Walt Crawford
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Open Access : What You Need to Know Now
Walt Crawford
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Picture Books for Children : Fiction, Folktales, and Poetry
Mary Northrup
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Picture Books for Children : Fiction, Folktales, and Poetry
Mary Northrup
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Assessment and Accountability in Reference Work
Susan Griswold Blandy
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Assessment and Accountability in Reference Work
Susan Griswold Blandy
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Expert Systems in Reference Services
Christine Roysdon
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Information Brokers and Reference Services
Robin Kinder
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International Aspects of Reference and Information Services
Bill Katz
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Finance, Budget, and Management for Reference Services
Ruth A. Fraley
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Continuing Education of Reference Librarians
Bill Katz
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Newspapers in the Library : New Approaches to Management and Reference Work
Lois N. Upham
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Expert Systems in Reference Services
Christine Roysdon
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Information Brokers and Reference Services
Robin Kinder
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International Aspects of Reference and Information Services
Bill Katz
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