Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
Rajat Paharia
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Human Experience : How to make life better for your customers and create a more successful organization
John Sills
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£20.00
£16.35
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
Superfans : The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
Pat Flynn
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business
Blake Morgan
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Leonard Berry
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£24.99
£19.35
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook
Jonathan Pryce
In Stock - usually despatched within 24 hours
Format: Book (Multiple-component retail product)
£17.54
In Stock - usually despatched within 24 hours
Book (Multiple-component retail product)
Add to Basket
Customer Experience For Dummies
Roy Barnes
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£17.99
£13.79
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
CRM For Dummies
Lars Helgeson
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£21.99
£16.69
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
User Research : Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£32.99
£31.19
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Tom Chavez
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Unsold Mindset : Redefining What It Means to Sell
Colin Coggins
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Reza Soudagar
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£82.99
£82.49
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
The Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance
Williams Alan
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£14.99
£11.99
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
The Customer Success Pioneer : The first 12 months of your journey into growth
Kellie Lucas
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£15.99
£10.39
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customers Business
Sriram Dasu
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
On Time, In Full : Achieving Perfect Delivery with Lean Thinking in Purchasing, Supply Chain, and Production Planning
Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
The Gold Standard : Giving Your Customers What They Didn't Know They Wanted
Colin Cowie
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Pricing Model Revolution : How Pricing Will Change the Way We Sell and Buy On and Offline
Danilo Zatta
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
Customer Relationship Management : Concept, Strategy, and Tools
V. Kumar
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
The Relationship Economy : Building Stronger Customer Connections in the Digital Age
John R Dijulius
In Stock - usually despatched within 24 hours
Format: Book (Hardback)
Best Practice Guide for Customer Service Professionals
Stephanie E. Edwards
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£30.00
£9.25
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
Executive Engagement Strategies : How to Have Conversations and Develop Relationships that Build B2B Business
Bev Burgess
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
£32.99
£30.95
In Stock - usually despatched within 24 hours
Book (Paperback / softback)
Add to Basket
